01
Hours lost to work that repeats itself every week
Coordination emails, status updates, manual follow-ups, document filing. Your most capable people spend their time on tasks that should run automatically — and that time doesn't come back.
Operations intelligence
Your team is losing hours to tasks
a system should be doing.
Solutions that grow with you
We build AI-powered back-office systems that free your team from repetitive manual work and create structured oversight of critical processes — so an avoidable error never costs you a claim, a deadline, or a client again.
The problem
Your operations run on your team's attention.
That's the bottleneck.
02
Critical deadlines with no structured oversight
Legal dates, regulatory filings, contract renewals tracked in someone's head or a spreadsheet no one updates. When something slips through, the cost isn't just time — it's claims, penalties, and lost trust.
03
Processes that depend on one person's memory
When the coordinator is unavailable, everything slows down. When they leave, institutional knowledge walks out the door. Operations built on people instead of systems don't scale — and they're fragile.
What we build
Systems that run the repetitive work
and flag what needs human attention.
Deadline tracking that doesn't rely on anyone's memory
Legal, contractual and operational dates tracked automatically. The right person gets alerted with the right context — before the window closes, not after.
Documents and processes turned into structured data
Messages, emails and files converted into organized, searchable records. Your team stops spending time looking for information and starts spending it on decisions.
Repetitive communications generated, not written
Follow-ups, status emails and reports drafted by AI and approved by your team. Consistent quality without the time cost — your people focus on the conversations that actually need them.
Operations coordination that doesn't depend on one person
Automated coordination flows for manufacturing, logistics and services. When your key coordinator is unavailable, the system keeps things moving — and nothing falls through the cracks.
For whom
The pattern is the same across industries.
Insurance / Legal
Firms where a missed deadline costs a five-figure claim
Public adjusters, legal practices, insurance intermediaries. The work is solid — it's the administrative layer around it that creates exposure. One missed date undoes weeks of effort.
→ Cost of a missed legal deadline: $10K–$15K USD per case
Manufacturing / Operations
Operations where one person holds all the coordination
Textile, logistics, supply chain. A single coordinator managing dozens of moving parts manually — effective, but fragile. The system stops when they do.
→ 15–20 hours/week of manual coordination that can be automated
Services / Professional firms
Growing businesses where the founder is the bottleneck
Academies, consultancies, B2B service firms. You've built something that works — but billing, follow-up and onboarding still run through you. That's a ceiling, not a process.
→ Founder spends 10+ hours/week on work a system should handle
The process
Three phases. No black boxes.
Diagnostic
A focused 30-to-60-minute conversation to map your operation, identify the processes costing you the most time or money when they fail, and define what a working solution looks like. No commitment required.
Implementation
Built in phases over 4 to 5 weeks. You see working components early and validate each one before we move forward. No surprises at the end — what we deliver matches what we agreed.
Support
Monthly plan to keep the system running and evolving with your business. We work on annual contracts — long enough to see real results, structured so you always know what you're paying for.
Current projects
Real operations. Real problems being solved.
These are the systems we're building right now — designed around the specific operational pain each client confirmed in their diagnostic. No templates, no generic solutions.
Alba Pizzería
Lounge & Café
Lounge & Café
In implementation
Restaurant · Medellín, Colombia
Alba's team was handling every customer interaction manually — reservation requests, delivery inquiries, menu questions — all through WhatsApp, all requiring a person to respond. As volume grew, so did the operational load on the team.
What we're building
- AI-powered WhatsApp assistant that classifies customer intent and routes each conversation to the right flow
- Automated reservation system integrated with the team's operational group
- Delivery channel (ALBA en Casa) with payment integration via Wompi
- Weekly operations summary connected to the owner's knowledge base
Dycon Group
Public Adjusters
Public Adjusters
In implementation
Insurance adjustment · United States
Dycon manages insurance claims for property owners — a process with strict legal deadlines where a missed date can cost $10K–$15K USD per case. Claims were tracked in Word documents and email threads, with no structured system to flag critical dates before they closed.
What we're building
- Integration of their existing CRM with tracking and communication platforms — critical claim data flows automatically across systems, eliminating manual re-entry.
- Automated alerts for legal deadlines — depreciation windows, filing dates, response periods
- AI-assisted drafting of emails to insurance carriers in Dycon's established voice
Who we are
Built by people who have worked inside the operations they now automate.
SANNA Solutions · Bogotá, Colombia
Our team combines experience in regulatory affairs and international B2B operations — industries where a process error has direct legal and financial consequences, and where documentation isn't optional.
We've coordinated across markets, managed compliance timelines, and built sales systems from scratch in environments where the margin for error is low. We know what breaks first under pressure, and we build to prevent it.
SANNA exists because most companies already have good people — they just have those people doing work that a well-built system should be handling instead.
Ready?
Find out if your operation has work a system should be doing.
30–60 minutes. We map the process, quantify the cost, and tell you honestly whether automation makes sense for your situation.